phdream 25 Privacy Policy

When youregister an account with phdream 25, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and mobile number. We also collect a valid government-issued ID for identity verification purposes, as required by our platform's compliance standards. When you use the platform, we automatically gather technical data such as your device type, browser version, IP address, and session activity logs. Payment-related information — including your GCash or Maya account reference, bank details, and transaction history — is collected when you make deposits or request withdrawals. We may also collect preferences and behavioural data, such as the games or sports markets you interact with most, to improve your experience on the platform. All data collection is limited to what is genuinely necessary for operating a safe, compliant, and enjoyable service for Filipino players. You can review the full list of data types we hold by contacting our support team at any time.

The personal data we collect is used primarily to create and manage your phdream 25 account, verify your identity, and process your deposits and withdrawals in Philippine pesos. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies. Behavioural and session data helps us detect unusual activity, prevent fraud, and keep the platform secure for all registered players. If you have opted in to promotional communications, we may use your email or mobile number to send you relevant offers — you can opt out of these at any time through your account settings. We do not use your personal data to make automated decisions that significantly affect your rights without human review. Your data is never sold, rented, or traded to third-party advertisers or data brokers under any circumstances. All processing activities are carried out in accordance with applicable Philippine data privacy regulations.

phdream 25 does not share your personal information with third parties except in the limited circumstances described here. We work with trusted payment processors and identity verification providers who are contractually bound to handle your data securely and only for the specific purpose of completing their service. In cases where we are legally required to disclose information — such as in response to a valid court order, regulatory inquiry, or law enforcement request under Philippine law — we will comply while notifying you where permitted. We may share anonymised, aggregated data with analytics partners to understand platform usage trends, but this data cannot be used to identify any individual player. If phdream 25 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We do not share your data with any social media platforms, advertising networks, or third-party marketing services. Any third party that receives your data is required to maintain the same standard of protection that we apply internally.

We use industry-standard security measures to protect your personal data, including encrypted storage, secure transmission protocols, and access controls that limit who within our organisation can view sensitive account information. Your password is stored in a hashed format and is never accessible in plain text by any member of our team. We conduct regular security reviews and vulnerability assessments to ensure our systems remain protected against emerging threats. Personal data is retained for as long as your account remains active and for a reasonable period thereafter to meet our legal and compliance obligations under Philippine regulations. If you request account closure, we will delete or anonymise your personal data within the timeframe required by applicable law, except where retention is legally mandated. Transaction records may be kept for a longer period for audit and anti-money laundering compliance purposes. If you have concerns about how your data is stored, you are welcome to raise them through the FAQ page.

As a registered player on phdream 25, you have the right to access the personal data we hold about you and to request a copy of it at any time. You may also request corrections to any inaccurate or outdated information in your account profile. If you believe your data has been processed unlawfully or without a valid basis, you have the right to object to that processing and to request its restriction while the matter is reviewed. You may request the deletion of your personal data, subject to our legal retention obligations, by contacting our support team directly. If you wish to transfer your data to another service provider, we will provide it in a commonly used, machine-readable format where technically feasible. All data-related requests will be acknowledged within a reasonable timeframe and resolved in accordance with Philippine data privacy law. To exercise any of these rights, the fastest route is through the FAQ page or by reaching out to our support team using the contact details in the footer.

phdream 25 uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as login and account management. We also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the mobile experience for Filipino users. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to the main platform features. We do not use third-party advertising cookies or tracking pixels that share your behaviour with external ad networks. Our cookie practices are reviewed periodically to ensure they remain aligned with current privacy standards. For more information on how cookies work and how to manage them, visit the FAQ page.